Our corporate governance section outlines four cornerstone policies that define our commitment to responsible business practices:
Anti-Bribery & Anti-Corruption (ABAC) Policy – We maintain a zero-tolerance approach to bribery and corruption across our organisation. This policy sets clear expectations for our staff, partners and anyone doing business with us, in compliance with the Malaysian Anti-Corruption Commission Act 2009. We believe ethical conduct builds lasting relationships with patients, hospitals and partners alike.
Personal Data Protection Notice and Policy – Your privacy matters to us. Under the Malaysian Personal Data Protection Act 2010, we have established procedures for how we collect, use, store and protect your personal information. Whether it involves contact details, medical history or sensitive health data, we handle information with a high level of confidentiality and security.
Whistleblowing (WB) Policy & Procedure – We encourage anyone who suspects misconduct or unethical behaviour to speak up. Our confidential whistleblowing channels ensure that concerns can be reported safely and investigated appropriately, with protection against retaliation for reports made in good faith.
Organisational Anti-Corruption Plan (OACP 2026 - 2030) – Aligned with Malaysia's National Anti-Corruption Strategy (NACS) 2024–2028, our OACP reflects MHTC’s commitment to fostering a culture of integrity, transparency and accountability across the organisation and healthcare travel ecosystem.
Why This Matters to You
Strong governance is not just about compliance — it is about trust and accountability. It means:
We invite you to explore our policies in greater detail as part of our ongoing commitment to earning and maintaining your trust at every stage of your healthcare journey.
